Shipping Policy – krezavo LLC

Last Updated: January 7, 2026

Thank you for shopping with krezavo LLC! We are dedicated to providing you with the best smart home devices and a seamless shopping experience, including clear and reliable shipping.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a second notification with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

krezavo LLC offers free standard shipping on all orders within the contiguous United States.

Shipping MethodCostEstimated Delivery
Standard ShippingFree3–7 business days

Note: Delivery times are estimates. Actual delivery may vary due to carrier delays, weather, or other unforeseen circumstances beyond our control.

3. Shipping Restrictions

  • We ship only within the United States.
  • No international shipping available.
  • We cannot ship to P.O. boxes or APO/FPO addresses.

4. Tracking Your Order

Once shipped, you will receive an email with your tracking number.
Please allow up to 48 hours for tracking information to become active.

5. Lost or Damaged Shipments

  • krezavo LLC is not liable for products damaged or lost during shipping.
  • If your order arrives damaged, contact the shipment carrier to file a claim. Keep all packaging and damaged goods for documentation.
  • If tracking shows delivered but you have not received your package, contact the carrier directly for assistance.

6. Contact Us

For any questions regarding your order or shipping:

  • Email: support@krezavo.com
  • Phone: +1 855-587-8810
  • Address: 516 E High St, Lexington, KY 40502, United States
  • Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST