At krezavo LLC, located at 516 E High St,, Lexington, KY 40502, US, and operating our online store at https://krezavo.com/, we are deeply committed to protecting your privacy and handling your personal data with care, transparency, and respect. While our primary operations and customer base are within the United States, we uphold strong data protection principles, drawing inspiration from global best practices, including the General Data Protection Regulation (GDPR), to ensure robust privacy standards. This statement outlines our commitment to these principles.

Our Role as Data Controller krezavo LLC acts as the ‘Data Controller’ for the personal data you provide to us. This means we determine the purposes and means of processing your personal data. We are responsible for ensuring your data is handled in compliance with applicable data protection laws and our commitment to privacy.

What Personal Data We Collect We collect personal data that is essential for us to provide our services, process your orders for Smart Home Devices, and manage our business operations effectively. This typically includes:

  • Identity Data: Your first name, last name.
  • Contact Data: Billing address, shipping address, email address, telephone number.
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us. Payment methods accepted include Afterpay and Klarna.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: If you create an account, this includes your username and password, and records of your purchases or orders.

We do not collect any ‘Special Categories’ of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). As we do not sell digital products, offer subscriptions, sell age-restricted products, or offer gift cards, the scope of data collected remains focused on physical product transactions.

How We Use Your Personal Data (Lawful Basis) We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To fulfill a contract: This is necessary for processing and delivering your orders, managing payments, and providing essential customer support related to your purchase.
  • Where it is necessary for our legitimate interests: This includes improving our website, products, and services, preventing fraud, ensuring the security of our systems, and for internal administrative purposes. We always ensure these legitimate interests do not override your fundamental rights and freedoms.
  • Where we need to comply with a legal or regulatory obligation.

Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, transaction data is kept for a period mandated by tax and accounting laws.

Data Security We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Our e-commerce platform, WooCommerce, and integrated payment processors employ industry-standard security protocols to protect your information. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know and are subject to strict confidentiality obligations.

Your Data Protection Rights Even as a US-based company, we are committed to transparency and respecting your control over your personal data. You have the following rights concerning your personal data that we hold:

  • The right to be informed: You have the right to know how your data is being used. This GDPR Compliance Statement and our Privacy Policy aim to provide clear information.
  • The right of access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • The right to erasure (“the right to be forgotten”): You have the right to request that we delete your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
  • The right to restrict processing: You have the right to request that we limit the way we use your personal data in certain situations.
  • The right to object to processing: You have the right to object to us processing your personal data where we are relying on a legitimate interest.
  • The right to data portability: You have the right to request that we transfer your data to another organization or directly to you, in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at support@krezavo.com or call us at +18555878810 during our customer service hours (Monday-Friday 9AM-5PM EST).

International Data Transfers As krezavo LLC does not ship internationally and our operations are based in the US, your personal data is primarily processed and stored within the United States. Should any data be transferred outside the US by third-party services we use (e.g., cloud hosting), we ensure appropriate safeguards are in place to protect your privacy rights consistent with this statement.

Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings. For more detailed information on how we use cookies, please refer to our dedicated Privacy Policy.

Contact Us If you have any questions about this GDPR Compliance Statement or our data practices, or if you wish to exercise your data protection rights, please contact us: krezavo LLC Address: 516 E High St,, Lexington, KY 40502,  United States Email: support@krezavo.com Phone: +18555878810 Customer Service Hours: Monday-Friday 9AM-5PM EST

We may update this statement periodically to reflect changes in our practices or legal requirements. Please check back regularly for any updates.